Auction Operations Staff
Auction Administrator, Auctions at Showplace
Position Overview: Auctions at Showplace is seeking an experienced Administrator to play a vital role in executing our auction events, with an emphasis on pre-sale operations and procedures. You will be responsible for providing excellent customer service, vetting prospective bidders, assessing item conditions, assisting with live and online auction bidding, and working closely with the auction and management team.
Responsibilities:
Customer Service Skills: Demonstrate excellent phone, email, and in-person customer service skills, addressing customer inquiries and concerns professionally and efficiently.
Vet Prospective Bidders: Review and assess prospective bidders to ensure compliance with auction guidelines and policies.
Inventory Management: Manage inventory by accurately tracking incoming and outgoing items, maintaining records, and updating inventory systems.
Assess Item Conditions: Respond to customer requests by assessing the condition of items in a timely manner and providing accurate information.
Auction Clerking and Event Assistance: Assist with auction clerking tasks, including recording bids and managing documentation. Provide general event assistance as needed.
Work Closely with Manhattan Auction Team and Management: Collaborate closely with management to ensure seamless coordination and execution of tasks and events.
Requirements:
• Prior experience in auction administration or a similar role is required.
• Strong organizational and multitasking abilities, with the capacity to handle multiple responsibilities and meet deadlines.
• Excellent verbal and written communication skills to effectively interact with clients and team members.
• Detail-oriented mindset, ensuring accuracy in assessing item conditions and providing customer service.
• Proficiency in using phone systems, email, and in-person interactions for customer service purposes.
• Familiarity with auction clerking processes and event management is a plus.
If you are a detail-oriented individual with strong customer service skills, a passion for the auction industry, and the ability to work effectively in a fast-paced environment, we encourage you to apply for the position of Administrator at Auctions at Showplace.
Salary: $50,000-$60,000
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