Job Description

Company Details At Berkley Entertainment, we have over 25 years of underwriting risks in Entertainment & Sports. Our one focus is entertainment insurance. We bring our decades of entertainment experience together to go beyond the basics, providing crafted coverage solutions to protect our clients. Our team's industry experience and collaborative approach leads to great client solutions and this is by design. We are here to assist with customizing products and services that are tailored to respond to each client's unique exposures. Responsibilities Partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. Review, analyze and evaluate user requests, coordinate, and monitor requests to a successful resolution. Document business requirements for all project initiatives. Serve as a conduit between the customer community (Internal and External) and software development teams through which requirements flow Understand business process management and business requirements of customers and translate to specific software requirements Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Understand project plans and be able to articulate roles, project goals and timelines. Assist in data collection and consolidation of information to document business requirements Analyze and identify data issues that require an override on core systems and assist with data mapping between systems Prepare written business requirements representing business need that are grammatically correct Effectively communicate with internal and external teams to deliver functional requirements of user interface and interface designs Provide backup to other Business Analysts, mentoring and guiding less experienced team members Qualifications Business degree or equivalent work experience Five or more years of related IT experience Working knowledge of nuances related to insurance for the Entertainment and Sports Industry Requires Microsoft SQL Server experience and knowledge of querying databases Demonstrate good judgment in what and how to communicate with a variety of clients and achieve results (strong sense of customer service) Strong logical, analytical, reasoning abilities and attention to detail Strong understanding of technical designs and specifications Effective oral and written communication skills Demonstrate organizational skills while working on multiple project initiatives Ability to work independently, take ownership, determine urgency of situations, and respond accordingly Ability to seek guidance or input from mentors and supervisors Additional Company Details The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. recblid kov5r4l0mg0uolei1bv2spfsexaxxc W. R. Berkley

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