Job Description

Job Description and Duties

SSA This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performs work of average difficulty and complexity in a wide variety of technical and analytical work associated with training, personnel, payroll, benefits, leave accounting issues, and special projects. Including, but not limited to, appointments, separations, benefits, Leave Accounting Balance audits, and special projects.

The SSA classification is distinguished from the Associate Governmental Program Analyst classification by the scope of responsibility, complexity of work performed, independence of action, decision-making, and level of supervision received. This classification consists of three alternate ranges and as the SSA advances within the classification ranges, their responsibilities are expected to show broader knowledge of the work environment, and organizational and/or departmental requirements while the scope of work increases.

AGPA This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing as the expert staff resource responsible for a wide variety of technical and analytical work associated with training, personnel, payroll, benefits, leave accounting issues, and special projects. Including, but not limited to, appointments, separations, benefits, Leave Accounting Balance audits, and special projects.

The incumbent will assist with managing workload associated with vacant rosters, complex technical issues, and backlogged work. Successful performance of these duties requires the incumbent to develop and maintain good working relationships with internal and external departmental staff as well as control agency personnel.

This is a reposting of JC-477457 to increase candidate pool; previous applicants do not need to reapply and are still for consideration

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Working Conditions

Telework Information     

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and  start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #(483563)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application . Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  apply@cdph.ca.gov  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Expert knowledge and understanding of the State of California’s payroll and benefit program, procedures, processes, and applicable laws and regulations.
• Possess exceptional written and oral communication skills, with the ability to present information and express ideas in a clear, confident, and convincing manner
• Demonstrate ability to offer succinct, value-added recommendations, and exercise sound judgment
• Strong experience with data analysis, metrics, and reporting
• Be proficient in the use of various computer word processing, spreadsheet, and database applications and be willing to learn new technological tools and to incorporate them in daily tasks
• Possess excellent customer service skills
• Demonstrate willingness to assume complex duties and adapt to changing priorities
• Possess strong organizational and time management skills
• Demonstrate excellent interpersonal skills with the ability to work collaboratively in a multi-disciplined team environment with diverse stakeholders
• Perform both independently and in a cooperative team environment
• Demonstrate ability to follow directions, protocols, and procedures
• Have excellent attendance
• Demonstrate attention to detail
• Demonstrate the ability to prioritize and work well under pressure to meet quick deadlines

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications

1. Describe in detail your analytical experience within your previous positions. For each, please include the position(s) in which you performed these duties and the start and end dates (month and year) of each position.

Analytical experience refers to the process of studying a complex situation to find an innovative solution. This includes identifying the problem, collecting information and data, evaluating alternatives, making recommendations, determining impending impacts, implementing courses of action and monitoring results.

1. Describe your technical knowledge of the State of California payroll and benefit procedures and processes, including but not limited to disability payroll, benefits, and transactions procedures and processes. For each, please include the position(s) in which you performed these duties and the start and end dates (month and year) of each position.

PLEASE NOTE: Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications . Responses should be numbered and with the questions submitted in the same order. Applications received without an SOQ may be rejected. Simply copying and pasting your resume will also not be accepted. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Please see Statement of Qualifications (SOQ)  instructions below at end of posting . Applications received without a written response to the SOQ may be rejected.

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